Sistema de gestão de requerimentos (SGR)

Abstract

Automation is present in various sectors of current institutions, facilitating processes and generating advantages related mainly to financial expenses and time. At the Rio Branco Campus of the Federal Institute of Education, Science and Technology of Acre (IFAC), the academic community's application process is still carried out manually and can be considered archaic. Observed and reported by students and staff and from the Campus, the instrument (form) itself that is used presents problems. In addition to these, others that are cause for dissatisfaction are: delay in filling in, requirements illegibility, inadequate storage and lack of accessibility. This work describes the automation of an existing process and offered by the Rio Branco Campus of the IFAC, which is the protocol of requirements by interested parties, to perform ordinary tasks in their graduation or training . The system is of paramount importance as it proposes adequate and controlled management of all requirements and access by those working in the Campus Protocol sector. In addition, it should generate cost cutting in replacing the use of paper, greater ease in requesting requirements, accessibility and ease of use, less rework on the part of those who pass on and more agility for those who complete it. With the system, error handling must happen before a request is filed, on a website, and users will be able to access it without having to go to the Campus.