Burnout como fenômeno organizacional

Abstract

Burnout, identified as a syndrome resulting from work-related stress, has received increasing attention in academic literature and organizational discussions due to its complexity and the impacts it causes both for employees and organizations. The definition of burnout presented by the World Health Organization (WHO) highlights it as an occupational phenomenon resulting from chronic workplace stress that has not been successfully managed. The research is based on the three dimensions of burnout described by Christina Maslach: emotional exhaustion, depersonalization, and reduced personal accomplishment, emphasizing how these dimensions are interconnected with organizational factors. From this perspective, the need for organizational strategies that address the prevention and management of burnout in an integrated manner is emphasized, highlighting its relationship with productivity and employee well-being. This study is justified by the need to investigate how human resource management policies in large corporations, particularly multinational companies, play a fundamental role in creating healthy work environments. This research consists of a narrative literature review aimed at gathering and analyzing qualitative data extracted from relevant academic studies on the subject. The study seeks to contribute to the implementation of management practices that promote employee well-being while simultaneously ensuring the sustainability of business outcomes. Furthermore, the research aims to provide insights to improve human resource management policies and to foster an organizational culture that values mental health as an essential component within organizations.