Aprendizagem Baseada em Problemas: contribuições à disciplina de gestão de pessoas do curso técnico subsequente em administração do Instituto Federal do Acre, campus Rio Branco

Abstract

Acting in the administrative field is not an easy task, as the world of work requires professionals capable of working as a team, making decisions, solving problems, among other skills and competences. It happens that this professional profile needs to be stimulated in those who wish to work in this area, making it a challenge for the teacher to seek a teaching methodology that can significantly contribute to the training of these professionals. In this sense, the present research aimed to analyze the skills and knowledge that Problem Based Learning - PBL is able to develop in the learning of students of the Technical Course in Administration, in the discipline of People Management. It had as its locus the Federal Institute of Education, Science and Technology of Acre – Ifac, Campus Rio Branco. To achieve what the study proposes, the research was divided into five specific objectives: I) To understand which are the scientific productions focused on Problem Based Learning in the context of teaching Administration; II) Identify which teaching methodologies (strategies) the teachers of Ifac – Campus Rio Branco use in the Subsequent Technical Course in Administration; III) Plan a didactic sequence - DS based on the PBL, focusing on the People Management course syllabus of the Subsequent Technical Course in Ifac Administration in a virtual context; IV) Present the validation process of an DS that used PBL in a virtual learning environment, created for students of the Technical Course in Administration; V) Develop an educational product (workshop) aimed at the application of PBL aiming at the formation of the Technician in Administration. The first four objectives generated scientific articles, both have a qualitative, basic and exploratory approach as methodology, differing in some aspects. The first refers to a literature review. The second occurs through field research applied through a questionnaire and interview, with content analysis based on Gibbs (2009). The third, according to the assumptions of Guimarães and Giordan (2012; 2013) regarding structuring and Hung (2015), Herreid (1998) and Sá and Queiroz (2010) in relation to PBL. The fourth is based on the method of Elaboration, Application and Re-elaboration - EAR, with the use of instruments such as questionnaires and reflective diaries, also analyzed according to the coding of Gibbs (2009). The research results, in summary, revealed in the first article that PBL is incipient in the teaching of Administration. The second showed that teachers are in the process of incorporating the active method, but they need more knowledge on the subject to apply it efficiently. The third confirmed that it is possible to elaborate an DS with PBL directed to the Technician in Administration in a virtual learning environment. Finally, the last one found that carrying out the validation of an DS with a focus on PBL is important to minimize the risks of applying this methodology aimed at learning in Administration. In addition, the study led to the creation of the educational product entitled, "Workshop: learning about People Management through Problem Based Learning in a virtual environment", which aims to contribute to knowledge about the methodology in the field of Administration, as well as the benefits that can be achieved through it for this target audience. Product development is carried out in three units: I) Theoretical foundation; B) Development of the workshop and; c) Proposal for evaluating the students' perception.