Sistema de gerenciamento de dispensa e outorga (SGDO) implementação no setor de recursos do Instituto de Meio Ambiente do Acre (IMAC).

Abstract

The Environmental Institute of Acre is the organ responsible to execute environmental policies of state of Acre, it’s principal objects are: licensing, monitoring, inspection and environmental Education. In 2015, an institution regulated by means of normative to grant of use of water resources, whose objective is to secure the control of superficial and underground of water in the Acre region. Daily, several producers from various state’s counties, protocol in the entity your orders of regularization of their lands through one of the applicable procedures, with the principal objective of fund their investments through bank loans. The IMAC currently has more than 5000 protocoled processes since 2015 and currently faces difficulty managing them, because they are controlled through Excel Spreadsheets, present program in the Microsoft Office package, this being, although it helped in the routine of the sector, it’s not recommended for administration, due to the lack of data security and the fact that users has difficulties of manipulation, thus causing slowness in serving entrepreneurs and even lose registered data. Thus, the Dispensing and Granting Management System – SGDO was desenvolved with the purpose of improve the departments process flow, presenting an interface with easy usability to ensure that employees can easily and safely manipulate the system. The software in question still promotes several improvements for the department, promoting integration with all regional regions of Acre and providing real-time reports of data registered on the platform, besides allowing to download the procedural information inserted in the program.