Boas Práticas para Submissão de Projetos de Ensino, Pesquisa e Extensão no SEI: Uma Proposta para o Instituto Federal do Acre

Abstract

The implementation of digital administrative processes through dedicated systems within the scope of the federal public administration has offered several significant benefits, which can be highlighted as follows: speed, cost-effectiveness, compliance, and accountability. The objective of this research is to analyze the evolution of the opening and processing of cases in the Electronic Information System (SEI), while considering the experiences, context, challenges, and reflections on the case of the Federal Institute of Acre. The aim is to identify and mitigate any issues in the processing of cases and increase the efficiency of administrative processes through proper case instruction. This will be achieved by developing a guidebook of best practices for opening and processing administrative cases at the Federal Institute of Acre, targeting employees and managers of the Professional and Technological Education (PTE) sector. Regarding the methodological aspects, this research is qualitative and based on a bibliographic investigation supported by data collection from virtual archives and official documents (from 1909 to 2021) related to the subject matter. This includes experiences from similar educational institutions and public agencies such as the Federal Institute of Education, Science and Technology of Acre (IFAC), the Federal University of Viçosa (UFV), the Federal University of Goiás (UFG), the Federal Institute of Rondônia (IFRO), and the Ministry of Justice (MJ) concerning the implementation of the SEI. The theoretical and methodological framework is based on scientific articles, undergraduate papers, master's theses, books, and legislation (from 2009 to 2022) published on digital platforms and databases such as Google Scholar, Scielo, and the IFAC Portal.The analysis of the data aims to verify the advantages and potential benefits provided by the SEI, with particular emphasis on the aspects of speed and cost-effectiveness in case processing. Furthermore, efforts will be made to identify areas for improvement through increased stakeholder engagement, further training, and process optimization. Ultimately, the research seeks to contribute to the enhancement of administrative procedures and the overall efficiency of the Federal Institute of Acre in the context of PTE.